Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. They are widely used to make websites work more efficiently, to improve the user experience, and to provide website operators with information about how their site is being used.

Cookies allow a website to recognise your device and store certain information about your preferences or past actions. Some cookies are essential for a website to function properly, while others help the website operator understand how visitors use the site, remember your settings, or deliver relevant content.

This Cookie Policy explains what cookies are used on the MC Removal website (https://mcremoval.com), operated by Moving Cheese Removal Ltd, why we use them, and how you can manage your cookie preferences. This policy should be read together with our Privacy Policy, which provides further detail on how we handle your personal data.

2. Types of Cookies We Use

We categorise the cookies used on our website into four types based on their purpose. Each category is described in detail below:

3. Essential Cookies

Essential cookies are strictly necessary for our website to function correctly. Without these cookies, core features such as page navigation, secure areas of the website, and form submissions would not work. These cookies do not collect any personally identifiable information for marketing purposes.

Because these cookies are essential for the basic operation of our website, they cannot be disabled. They are set in response to actions you take, such as logging in, filling out forms, or setting your privacy preferences.

Essential cookies we use include:

• Session cookie: Maintains your session state as you navigate between pages. This allows the website to remember items in your quote, keep you logged in, and ensure form submissions work correctly.
• CSRF token cookie: Protects you against cross-site request forgery attacks by ensuring that form submissions originate from our website and not from a malicious third-party site.
• Authentication cookies: Remembers whether you are logged in and verifies your identity across page requests, so you do not need to re-enter your credentials on every page.
• Cookie consent cookie: Stores your cookie preferences so that we do not repeatedly ask you to set them on every visit.

4. Analytics Cookies

Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data is aggregated and does not directly identify individual visitors. We use this information to improve our website's structure, content, and performance.

We use Google Analytics 4 (GA4) for website analytics. Google Analytics uses cookies to collect information about how you use our website, including which pages you visit, how long you spend on each page, where you came from, and what links you clicked. All data collected by Google Analytics is anonymised — we have enabled IP anonymisation, which means that your full IP address is never stored or processed by Google.

Analytics cookies are only set with your consent. If you do not consent to analytics cookies, they will not be placed on your device and no analytics data will be collected from your browsing session.

You can also opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on.

5. Functional Cookies

Functional cookies allow our website to remember choices you make and provide enhanced, more personalised features. These cookies may be set by us or by third-party providers whose services we have integrated into our pages.

Examples of how we use functional cookies:

• Language and locale preferences: Remembering your preferred language or regional settings so that content is displayed in the most relevant format.
• Form auto-fill: Storing previously entered postcode or address information to make the quoting process faster on repeat visits.
• Display preferences: Remembering choices such as whether you have dismissed a promotional banner or notification.

If you disable functional cookies, some features of the website may not work as intended, and you may need to re-enter information or adjust settings on each visit.

6. Marketing Cookies

Marketing cookies (also known as advertising or targeting cookies) are used to track visitors across websites in order to display advertisements that are relevant and engaging for the individual user.

MC Removal does not currently use marketing or advertising cookies. We do not serve targeted advertisements based on your browsing behaviour, and we do not share your data with advertising networks or data brokers.

If we introduce marketing cookies in the future, we will update this Cookie Policy accordingly and seek your explicit consent before setting any such cookies on your device. You will always have the ability to opt out of marketing cookies.

7. Complete Cookie List

The following table provides a comprehensive list of all cookies used on our website, their purpose, their category, and their duration:

Note: Cookie names marked with an asterisk (*) use a wildcard pattern. The actual cookie name may include a unique identifier (e.g., _ga_G-XXXXXXXXXX).

8. How to Manage and Disable Cookies

You have several options for managing cookies on our website and in your browser. Please note that disabling certain cookies may affect the functionality of our website.

8.1 Cookie Consent Banner

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your cookie preferences at any time by clicking the cookie settings link in our website footer.

8.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually find these controls in the "Settings", "Preferences", or "Privacy" section of your browser. Below are links to cookie management instructions for the most commonly used browsers:

8.3 Mobile Devices

If you are using a mobile device, you can manage cookie settings through your device's browser settings. The steps vary depending on your device and browser, but you can generally find cookie controls under the browser's Privacy or Security settings.

8.4 Impact of Disabling Cookies

Please be aware that if you disable or delete cookies:

• Essential cookies: The website may not function correctly. You may be unable to log in, submit forms, or use the quoting tool.
• Analytics cookies: We will not be able to collect anonymised usage data, which means we may not be able to improve the website experience based on visitor behaviour.
• Functional cookies: Your preferences and settings will not be remembered, and you may need to reconfigure them on each visit.

9. Third-Party Cookies

Some cookies on our website are set by third-party services that we have integrated into our pages. We do not control these cookies, and their use is governed by the privacy and cookie policies of the respective third-party providers.

Third-party cookies on our website may include:

We regularly review the third-party services we use and their cookie practices. We do not permit any third-party service to use cookies set through our website for their own advertising purposes.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in technology, or changes in applicable law. When we make material changes to this policy, we will:

• Update the "Last updated" date at the top and bottom of this page.
• Post the revised policy on our website.
• Where appropriate, reset your cookie consent preferences so that you can review and accept the updated cookie categories.

We encourage you to review this policy periodically to stay informed about how we use cookies.

11. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: